Wenbet Terms and Conditions — Full Version

Wenbet is an international online betting and gaming platform serving users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between wenbet and its users.

By using the wenbet website, mobile app, or any related services, you agree to the following Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using our platform.

• Wenbet reserves the right to modify these Terms at any time.
• You will be notified at your registered email address whenever changes are made.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated Terms.
• Although these Terms are provided in Bengali, the English version shall prevail in the event of any legal interpretation.
• If any part of these Terms is found to be unenforceable, the remaining provisions will continue to apply.

To open an account on wenbet, you must complete the registration form with accurate and complete information. Accounts created using false information may be closed at any time and any funds held may be forfeited.

Each user may hold only one account. If a single individual is found to have multiple accounts, all associated accounts will be closed and any bonuses will be forfeited. wenbet uses advanced technology to detect duplicate accounts.

• You must provide your full name, date of birth, email address, and mobile number at the time of registration.
• Creating multiple accounts from the same device or IP address is prohibited.
• Your account password must be kept confidential and must not be shared with any third party.
• Account transfers or sales are strictly prohibited.
• Identity verification must be completed within 30 days of registration.

Wenbet strictly prohibits account registration by anyone under the age of 18. We are committed to protecting minors and may request documentation to verify age in any case where it is in doubt.

As part of the KYC (Know Your Customer) process, you may be required to submit the documents listed below. wenbet follows this process to ensure financial security and prevent fraud.

• Scanned copy of National ID (NID) or passport.
• A selfie photo (holding your ID document clearly in hand).
• Proof of address — bank statement or utility bill (within 3 months).
• Proof of payment method ownership (where applicable).

Withdrawals may be temporarily held until KYC verification is complete. Once documents are submitted, verification is typically completed within 48 hours.

Wenbet supports deposits and withdrawals via Bangladesh's most popular mobile banking services — Mobile Pay, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum deposit: ৳500 BDT.
• Minimum withdrawal: ৳1,000 BDT.
• Standard withdrawal processing time: 1–24 hours.
• VIP member withdrawals: processed within 1 hour.
• The name on the deposit must match the name on the account.
• Deposits or withdrawals on behalf of a third party are strictly prohibited.

Withdrawals must always be made through the same method used for the original deposit. In accordance with our anti-money laundering policy, wenbet is legally obligated to report suspicious transactions to the relevant authorities.

Wenbet regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which are detailed on the relevant promotion page. The general bonus policy is outlined here.

• The welcome bonus is available to new registered users only, once per account.
• A wagering requirement of 10x–30x typically applies before bonus funds can be withdrawn.
• If wagering is not completed within 30 days of receiving a bonus, the bonus will be forfeited.
• Multiple bonuses cannot be claimed simultaneously unless the terms of a specific promotion state otherwise.
• Wenbet reserves the right to modify or cancel any bonus offer.
• Accounts found to be misusing bonuses will be suspended.

Terms for free spins, cashback, and reload bonuses may vary. Always read the full terms on the relevant offer page. In any bonus-related dispute, wenbet's decision is final.

All betting activity on wenbet operates in line with international betting standards. Sports Betting, live betting, casino, and slots — each section has its own specific rules.

• Once a bet is confirmed, it cannot be cancelled or changed.
• Wenbet reserves the right to void any bets accepted at incorrect odds due to a technical error.
• Match fixing and betting using insider information are strictly prohibited.
• Maximum bet limits are subject to change and may be updated at any time.
• Odds during live betting may change due to network latency.
• Arbitrage betting on the same event is strictly prohibited.

Wenbet uses a certified Random Number Generator (RNG) to determine gaming outcomes, which is regularly audited by an independent third party. In the event of any dispute over a result, wenbet's server logs shall be treated as the final and definitive record.

Wenbet believes responsible gaming is the foundation of a healthy entertainment experience. We want our users to play for fun — not out of compulsion. That's why we offer multiple safeguarding tools.

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limits: Set a daily limit on how long you play each day.
• Loss Limits: Gaming will automatically stop once losses exceed a specified amount.
• Cooling-Off Period: Take a break ranging from 24 hours up to 6 weeks.
• Self-Exclusion: Completely close your account for a set period of time.

Wenbet reserves the right to suspend or permanently close an account without prior notice for any of the reasons listed below. Such action is generally taken to maintain the safety and integrity of the platform.

• Registering with false or misleading information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Suspicion of money laundering or other illegal financial activity.
• Harassing or abusing other users.
• Use of software bots or automation tools.

Upon account closure, any verified balance will be returned; however, bonus balances will be forfeited. To appeal a suspension, please contact our support team. You may also request to close your own account at any time.

Wenbet takes the security of your personal information seriously. We use 256-bit SSL encryption and advanced firewall protection to keep your data safe. For full details on how we handle your information, please refer to our Privacy Policy.

• Your personal information is never sold to third parties.
• Information may be disclosed to relevant authorities where required by law.
• Payment information is secured in accordance with PCI-DSS standards.
• All account-related communications are sent exclusively to the registered email address.

If you notice any unauthorized activity on your account, please notify our support team immediately. For more details, visit our Privacy Policy Read.

Wenbet reserves the right to modify its services, features, or these Terms & Conditions at any time. For significant changes, we will send you a notification at least 7 days in advance.

• Temporary service interruptions may occur due to scheduled technical maintenance.
• New terms may apply when new games or features are added to the platform.
• Wenbet reserves the right to suspend or discontinue any game or category with prior notice.

If you have any questions or comments about these Terms & Conditions, please don't hesitate to reach out. Our support team is available 24/7, seven days a week, ready to assist you in Bangla.